Newsroom.

AusBiotech has recently been the subject of misrepresentation in attempts to defraud people. Examples predominately relate to phishing activity and has involved the fraudulent practice of sending emails to inboxes or connection requests through social media sites, purporting to be from AusBiotech in order to persuade individuals to reveal personal information, such as passwords, proof of identity and credit card numbers.

How can I detect a phishing email from someone pretending to be AusBiotech?

AusBiotech will never email you to request password details relating to your banking institution or identity documents, e.g. passport or drivers licence.

AusBiotech will never solicit business with you using an email address from any domain other than @ausbiotech.org. Unfortunately, some hackers are able to replicate domain names so please check if you are unsure.

What should I do if I’ve received a phishing email from someone pretending to be AusBiotech?

If you receive a suspicious email purporting to be from AusBiotech, please contact us on +61 3 9828 1400 to confirm if the email is genuine.

What are other tips I can use for detecting phishing emails?

Verify the sender. Exercise caution when receiving email from a sender you don’t know or haven’t heard from in a long time. Hover over the ‘From’ email address to ensure it matches the displayed email or name of the sender.

Look for poor choices in wording, phrasing, or spelling.

If an email includes a business name, telephone number, or website link, verify the legitimacy of these items by searching for the official number or website in a search engine.

Do not respond to emails requesting personal information. Reputable businesses and public agencies will not ask you for personal information in an email.